FAQs
1. What sets The Smoking Frenchies cigars apart from others?
- At The Smoking Frenchies, LLC, we take pride in our commitment to quality and craftsmanship. Our cigars are meticulously handcrafted using only the finest tobacco leaves, resulting in a smoking experience that is unparalleled in richness and complexity.
2. How should I store my cigars?
- To preserve the flavor and freshness of your cigars, we recommend storing them in a humidor at a temperature of around 70°F (21°C) and a relative humidity of 65-70%.
3. Do you offer international shipping?
- Yes, we offer international shipping to select countries. Please refer to our shipping policy or contact our customer service team for more information.
4. What is your return policy?
- We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within [number] days of receiving your shipment for assistance.
5. Are your cigars suitable for beginners?
- While our cigars are crafted for aficionados who appreciate fine tobacco, we offer a range of blends to suit different preferences and experience levels. Feel free to explore our collection and reach out to our team for personalized recommendations.
6. How can I contact customer service?
- For any inquiries or assistance, please reach out to our customer service team at [email address] or through our contact page on the website.
7. Do you offer wholesale opportunities?
- Yes, we do offer wholesale opportunities for retailers and businesses. Please contact us directly for more information on wholesale pricing and partnerships.
8. Are your cigars hand-rolled?
- Yes, all of our cigars are hand-rolled by skilled artisans who are dedicated to upholding the tradition of fine cigar craftsmanship.
9. Do you have a loyalty program?
- Yes, we value our customers and offer a loyalty program to show our appreciation. Earn points with every purchase and unlock exclusive rewards. Join today to start earning!
10. Can I customize my order?
- Yes, we offer customization options for certain products, such as personalized cigar bands or gift packaging. Contact our customer service team for more information on customization options and pricing.
- At The Smoking Frenchies, LLC, we take pride in our commitment to quality and craftsmanship. Our cigars are meticulously handcrafted using only the finest tobacco leaves, resulting in a smoking experience that is unparalleled in richness and complexity.
2. How should I store my cigars?
- To preserve the flavor and freshness of your cigars, we recommend storing them in a humidor at a temperature of around 70°F (21°C) and a relative humidity of 65-70%.
3. Do you offer international shipping?
- Yes, we offer international shipping to select countries. Please refer to our shipping policy or contact our customer service team for more information.
4. What is your return policy?
- We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within [number] days of receiving your shipment for assistance.
5. Are your cigars suitable for beginners?
- While our cigars are crafted for aficionados who appreciate fine tobacco, we offer a range of blends to suit different preferences and experience levels. Feel free to explore our collection and reach out to our team for personalized recommendations.
6. How can I contact customer service?
- For any inquiries or assistance, please reach out to our customer service team at [email address] or through our contact page on the website.
7. Do you offer wholesale opportunities?
- Yes, we do offer wholesale opportunities for retailers and businesses. Please contact us directly for more information on wholesale pricing and partnerships.
8. Are your cigars hand-rolled?
- Yes, all of our cigars are hand-rolled by skilled artisans who are dedicated to upholding the tradition of fine cigar craftsmanship.
9. Do you have a loyalty program?
- Yes, we value our customers and offer a loyalty program to show our appreciation. Earn points with every purchase and unlock exclusive rewards. Join today to start earning!
10. Can I customize my order?
- Yes, we offer customization options for certain products, such as personalized cigar bands or gift packaging. Contact our customer service team for more information on customization options and pricing.